Refund & Return Policy All of our jewelry products are made of authentic 925 Sterling Silver.
We provide after-sales protection for all global customers.
1. Eligible Returns & Refunds We accept returns and full refunds within 30 days after package delivery, for products with quality defects, wrong item delivery. Return shipping cost for quality issues will be borne by our store.
2. Non-Refundable Situations – No-custom return for buyer’s personal reason (wrong size, disliked style, changed mind) – Damages caused by improper wearing, artificial corrosion, private modification of jewelry – Custom personalized engraved products are non-returnable and non-refundable
3. Refund Process After returned package received and inspected, full payment refund will be processed to your original PayPal payment account within 3-5 working days.